We are proud to serve our customers with the highest level of service in the aftermath of their auto accidents. Many of our customers are so pleased with our service that they took the time to let us know how satisfied they were with our timely repair process and convenient claims handling.
Following are some of their comments:
“Excellent Service! Great Attitude! Everything went smoothly with my insurance company and your hours worked well by staying open ‘till 6:00PM.”
Janet Lucas – 2005 Pathfinder
Wauwatosa, WI
12/26/2006 – (30744)
“Best service ever! My car was repaired perfectly and was spotless when I picked it up.”
Kathy Nowacki – 1998 Deville
Pewaukee, WI
12/22/2006 – (30915)
“Kim was very professional and pleasant to talk to. The service at Marshall’s is top notch!”
Bob Lenski – 1999 3000 GT
Brookfield, WI
12/20/2006 – (30859)
“All the women in the office were helpful, knowledgeable, pleasant, and efficient. I really appreciated the phone calls to keep my updated.”
Linda Finger – 2005 S80
Waukesha, WI
12/18/2006 - (30588)
"Tim was very professional and provided excellent customer service. The repair went smoothly and was a very good experience. I will recommend Marshall Auto Body to my friends."
Darrin Hansing - 2006 Charger
Waukesha, WI
11/30/06 - (30652)
“First class service and top notch quality of work! Everyone was terrific – Thanks!
Jackie King – 2004 Lexus
Wauwatosa, WI
11/30/06 – (30730)
“Everyone wasvery helpful during this stressful time. Thank you for a job professionally accomplished!”
Carrick Troutmann – 1999 RX300
Pewaukee, WI
11/21/06 – (30395)
"They took care of everything with my insurance company. Everyone there is awesome! Tim is amazing; He keeps me coming back!"
Sue Weimer - 1992 Ford Van
Brookfield, WI
11/26/06 - (30419)
"Everyone at your establishment is top notch! I can always count on you for things to go super smooth!
Thanks guys!"
Pioneer Homes of Wisconsin - 2005 Ford 150
Milwaukee, WI
11/16/06 - (30587)
"Excellent Staff! - Excellent with working with my Insurance Company! - Excellent Service! - I will recommend you to all my friends & customers!"
John Sedmak - 2003 Excursion
New Berlin, WI
11/10/06 - (30442)
"Everything was great from scheduling my appointment to pick-up. There were no problems when dealing with my insurance. Everything went very smooth!! Everyone at Marshall's was great. You went above and beyond. . . . My radio was not working when I brought my vehicle in and to my surprise, when I picked it up, the radio was working! Great service. I have already recommended Marshall Auto Body to a friend."
Brian Wagnor - 2002 RSX
Milwaukee, WI
11/06/06 - (30089)
"Brenda, Stephanie, and Tim were all very professional. You are several steps above the rest."
Dale Corsten - 2004 TSX
Wauwatosa, WI
11/01/06 - (30408)
"Excellent Job! The car looks great!"
Jeff Jones - 2001 Bonneville
Waukesha, WI
10/31/06 - (30384)
"I was impressed with the level of service i received. You exceeded my expectations!"
Jennifer Wendling - 2006 RSX
New Berlin, WI
10/27/06 - (30374)
"Your staff was very professional and knowledgeable and the front office ladies were very congenial and helpful. My car was delivered sooner than promised - You did it right!!
Paul Sobczak - 2000 Explorer
New Berlin, WI
10/24/06 - (30174)
"You did a good job of showing how to protect the new paint job after my repairs were finished."
Stephen Pitsch - 2001 Tundra
Brookfield, WI
10/20/06 - (30245)
"Everyone was extremely helpful and pleasant. The work you did for us went beyond, just well done!"
Margaret & Doug king - 2004 Saab
Dousman, WI
10/16/06 - (30281)
"Your whole staff was excellent! - Very professional. I can't say enough about your company."
Frank Laconte - 1999 Deville
Waukesha, WI
10/06/06 - (30176)
"Tim was very helpful, kind, and friendly and the girls at the front desk were great!. My car looked like new; So clean and polished."
Eunice Hoppe - 2005 LeSabre
New Berlin, WI
10/02/06 - (30056)
Tim was helpful and I was very pleased with every aspect of my service."
Pam Reiss - 2003 Rendezvous
Countryside Insurance Services
Sussex, WI
10/02/06 - (30088)
"I have used a competitors shop in the past and find "Marshall's" a huge step above with their staff and service. Everyone was great!"
Kim Spitzer - 2006 TL
Muskego, WI
09/29/06 - (30163)
"Everyone was very friendly and the work was excellent! We would highly recommend Marshall Auto Body. We have and will continue to do so!"
Scott Mclain - 200 ML320
Mukwonago, WI
09/08/06 - (29951)
"Everyone has been wonderful to us! We appreciate being informed of the progress during the repairs."
Mary Hansen - 2003 LeSabre
Waukesha, WI
09/06/06 - (29804)
"Everyone was GREAT! Your shop is one of the Erie Insurance Group's preferred repair shops and we are proud to work with you!"
Erie Insurance Group - 2004 Impala
Waukesha Branch Office
08/31/06 - (29983)
"Everyone was really great! Thank you for being so fast, affordable, accommodating, and helpful!"
Angy Singh - 2004 Civic
Brookfield, W
08/31/06 - (30024)
"Everyone was very informative. I was on vacation and they called me always keeping me informed of the progress. I was extremely pleased."
Liz Schmidt - 1999 Avalon
Oconomowoc, WI
08/25/06 - (29842)
"Everyone was GREAT! The attention to detail was so appreciated!"
Barbara Wilson - 2004 Corolla
Waukesha, WI
08/24/06 - (29752)
"I was surprised to see everyone chipping in servicing my vehicle (even the guy whose name is on the business card)! Unbelievable Service - Outstanding!"
Chad Johnson - 2004 F250
Brookfield, WI
08/23/06 - (29704)
"Tim was great from our first meeting through the entire process. Very pleasant experience with ease and consideration throughout the company!"
Mary Lynn James - 2003 C240
Brookfield, WI
08/18/06 - (29709)
"Knowing the quality repair Marshall Auto Body provides reduces the stress of an auto collision."
Traci & Becci Terrill - 1999 CRV
Mukwonago, WI
08/11/06 - (29798)
"Every individual was wonderful! I am extremely pleased with the results, but my wife will get fat eating the cookies!"
Michael Feerick - 2003 Impala
Waukesha, Wi
08/08/06 - (29673)
"Everyone there was great! Tim spent a lot of time with me and was extremely pleasant and professional. I was recommended to you by a friend - And fortunately my Insurance Company works directly with your shop. I had a fantastic experience and will return whenever needed."
Sherry Mostert - 2000 Grand Cherokee
Wales, WI
08/02/06 - (29652)
"Everyone was exceptionally nice. I have already recommended your business to all my friends."
Robert Brotherhood - 1998 Catera
Brookfield, WI
07/31/06 - (29813)
"Everyone was helpful, exceptional, polite, professional, and kept me informed. From the friendly, helpful people to the personal touch of touch-up paint and cookies - It was a very positive experience!"
Terri Paver - 2002 Intrepid
Brookfield, WI
07/16/06 - (29335)
"Everyone was courteous and efficient. The estimator I worked with was great! The car from front to back looked brand new!"
Robert Magliocco - 2002 Continental
Brookfield, WI
07/14/06 - (29481)
"Jeff and Kim kept me informed and answered all my questions thoroughly. I appreciate the professionalism of the staff and the end result of the repairs. My car is better than new!"
Vicki Oldrich - 1996 Saturn
Pewaukee, WI
07/07/06 - (29433)
"Elaine kept in touch regarding our repair, etc. All the personnel we dealt with were A-1 in attitude and concern."
Dolores & Charles Thunander - 2002 Corolla
Milwaukee, WI
07/06/06 - (29435)
"Marshall Auto Body was great! Tim explained things very well. Everyone I encountered were very pleasant, polite, and knew their job well. I would recommend Marshall Auto Body in a minute, you were great!"
Harold Krates - 2003 LeSabre
Brookfield, WI
06/28/06 - (29447)
"Everyone did a great job in helping to do what it took to get the job done."
Mike Slattery - 1996 F250
Slattery's Citgo
Elm Grove, WI
06/26/06 - (29248)
"You guys are awesome! I always recommend Marshall's. You are the best ever!"
Dale Fischer - 1998 Montero
Nashotah, WI
06/20/06 - (28994)
"Tim was very helpful in our Toyota door dilemma."
Tom & Linda Strupp - 2004 Sienna
Delafield, WI
06/16/06 - (24323)
"Marshall Auto Body came highly recommended by Acura of Brookfield. Now I know why - Great Service!"
Michael Pitel - 2004 TSX
Milwaukee, WI
06/13/06 - (29210)
"My car was delivered ahead of time. Tim and Mike were both very helpful and friendly. I gave you a good review on Angie's List!"
Lori Levenhagen - 2004 Accord
Menomonee Falls, WI
06/01/06 - (29260)
"Everything went very smoothly. I was very pleased of the overall service I was given. Thank you!"
Lindsay Everson - 2005 Accord
Wauwatosa, Wi
05/31/06 - (29182)
"Everyone did a super job and everything went very smooth with the Insurance Company. Thanks for the follow-up phone calls on the repair status and for the extra touch-up work!"
Jeff & Patti Marti - 2002 Odyssey
Waukesha, WI
05/26/06 - (29212)
"The body shop guys do a great job! The cleaning and presentation is excellent. My car always looks brand new every time I pick it up!"
Lonna Ditsworth-Gawryleski - 2002 Thunderbird
Pewaukee, WI
05/25/06 - (29160)
"Staying open to 6:00PM is great! Everyone was super friendly and efficient."
Bill Hamilton - 2003 Grand Cherokee
Waukesha, WI
05/24/2006 - (29150)
"Aaron was extremely professional and helpful. It was so convenient to not have to drop my car overnight! You made the whole repair so much simpler and my car looks GREAT again! Thank you!!"
Ritika Bhatia - 2005 RL
Brookfield, WI
05/15/06 - (29234)
"Tim was very helpful getting my car back to normal. My Trailblazer looks great and I'm glad I brought it to Marshall Auto Body."
Dan Leising - 2006 Trailblazer
Wauwatosa, WI
05/12/06 - (29021)
"The entire staff was great to work with. This is my second personal experience with Marshall Auto Body and again, I am VERY satisfied. The repair went smoothly on both ends. I had suffered hail damage due to a recent storm and I couldn't have asked for my claim to go any smoother that it did.""I work in the insurance industry, and when you find an excellent repair shop you don't want to keep it a secret!! Again, I am a repeat customer I recommend Marshall Auto Body to my clients, friends, and relatives."
Kelly McEvoy - 2004 Altima
Allied-Midtown Insurance Group
Brookfield, WI
05/12/06 - (28969)
"As usual, Tim did a great job assisting me. Your entire staff was very helpful and I have referred others your way."
Nick Gold - 2005 Camry
Waukesha, WI
05/11/06 - (29051)
"My car looks great inside and out! I send all my clients that have been into an accident to Marshall Auto Body!"
Jason Reiss - 2003 Monte Carlo
Countryside Insurance
Sussex, WI
05/09/06 - (29075)
"Everyone was very helpful! I was impressed on how well I was treated and how clean the building was. The whole staff was great and I would highly recommend Marshall Auto Body. "
Gordon Graf - 2005 Corolla
New Berlin, W
04/28/06 - (28953)
"Thanks!! Even though we added on work, you got it done in a timely manner!! Thanks for the Bottle of Touch-up Paint - Cookies and Clean Van - The Van looked Great - WOW!"
Kathy Ballweg - 2005 Town & Country
Waukesha, WI
04/25/06 - (28850)
"Tim and Kim could not have been more helpful. Marshall Auto Body is a class act in every way and the cost was better than fair!"
Mike Whitecomb - 2006 4-Runner
Brookfield, WI
04/12/06 - (28839)
"Tim was Wonderful! He helped me more than the insurance company did! I'm passing our your business cards to everyone."
Laureen Benstzien - 2003 Town & Country
Brookfield, WI
04/04/06 - (28716)
"Everyone was very pleasant, accommodating, and wonderful. Thanks for doing a great job - My Pilot looks brand new!"
Steven Schweiss - 2004 Pilot
Sussex, WI
03/27/06 - (28602)
"You guys are beyond the best of the best! All employees are top notch!"
Diana & Stan Markus - 1995 G20
Oconomowoc, WI
03/27/06 - (28629)
"Excellent service and professional in every way!"
John Borden - 2001 Suburban
Ebert Insurance Group
Waukesha, WI
03/25/06 - (28677)
"Your customer service is fantastic! Everything was handled with the utmost professionalism. Jason did a great job keeping me informed. Thanks!"
Lynette Gunville - 2001 Camry
Franklin, WI
03/24/06
“Everyone was wonderful. Every person I saw said ‘Hi’. I couldn't’t have been more satisfied with my experience. They even put cookies in my jeep when I picked it up!”
Julie Urban – 2002 Liberty
Brookfield, WI
03/24/06 – (28695)
"Tim did a great job coordinating my repair and rental car with no surprises. The entire staff was very professional and helpful whether in person or on the phone. I was very pleased with the extra detailing (cleaning, etc.) that was done to my car upon completion of the job!"
Thomas Gerger - 2004 Accord
Pewaukee, WI
03/16/06 - (28605)
"You went above and beyond and treated me great! Mike helped me and drove me to school. I will and already have recommended Marshall Auto Body to a friend."
Lynn & Steve Schauwitzer - 2004 Optima
Pewaukee, WI
03/15/06 - (28634)
"Great communication - Mike! We liked the way all transactions with our insurance company are handled through Marshall Auto Body."
Laura & Todd Stauffer - 1996 Maxima
Waukesha, WI
03/13/06 - (28435)
"First Class Service and Great Customer Service! - - Everyone there were very helpful."
Marla & Robert Weiss - 2005 Siena
Brookfield, WI
03/10/06 - (28646)
“Excellent Service! I am an American Family employee and I am happy you are a preferred repair shop.”
Walt Remondini – 2003 Impala
Brookfield, WI
03/09/06 – (28636)
"Outstanding staff - All Very friendly - Kept me informed throughout the entire repair process. Thanks to Tim, Jeff, and everyone else involved. Keep up the good work! Looks Great!
Ron Kornhoff - 2005 F-250
Hales Corners, WI
03/03/06 - (28380)
"Very helpful and kept us up to date the entire process. Your showroom and offices are clean and everyone was professional and helpful."
John Henschel - 2001 Odyssey
Waukesha, WI
03/02/06 - (28514)
"Everyone from the front desk to delivery was marvelous, helpful, professional, and knowledgeable! I couldn't believe how my car was completed in advance (less time than promised). I am impressed with your business working like a Well-Oiled Machine."
Sherry Edson - 2004 Camry
North Prairie, WI
03/01/06 - (28495)
"Tim was great! We have been very pleased with everything at Marshall Auto Body!"
Jane & Tom Gripp - 2000 TL
Menomonee Falls, WI
03/01/06 - (28490)
"Your service was excellent! The repair was done as promised and on time. The whole staff was excellent! I was called, don't remember the name, and told that the repairs would way extend my estimate, but you were able to work things out at a better amount that I was told it could be. I have never been treated as nice as your company treated me. I take my Tahoe regularly to the dealer where I purchased it, and they have yet to be as friendly and nice as your staff and technicians."
Carol Kiefer - 2004 Tahoe
Pewaukee, WI
02/27/06 - (28482)
"Mike did a great job reviewing damage and keeping me updated! As always, everyone was professional, friendly, and very helpful!"
Cindy Massman - 1997 K1500
Waukesha, WI
02/21/06 - (28441)
"Tim has been great in handling both my repairs. I have been pleased, that's why I came back."
Bryan O'Connor - 2003 Voyager
Waukesha, WI
02/21/06 - (28352)
"Your Saturday estimate hours were very helpful. We are extremely happy with the work that was done on our car!"
Jane & Phil Bylsma - 1997 Astro
Brookfield, WI
02/17/06 - (28412)
"Excellent work and personal touch. The coordination with the insurance company was excellent. Jason was helpful and understanding! I enjoy working with Marshall Auto Body. . . But I hope I don't have another accident. Thanks!"
Mark Benning - 2005 TL
Waukesha, WI
02/15/06 - (28375)
"Thank Mike and the technician who did the work. They are top notch! I will definitely use Marshall Auto Body again."
Mark Snider - 1998 Land Cruiser
Waukesha, WI
02/15/06 - (28436)
"Great service and excellent work. . . We'll be back!"
Karla & Scott Heun - 2003 TL
Germantown, WI
02/15/06 - (28416)
"I was so impressed with your service, I thought of closing the garage door on the bumper again just to deal with all of you again!"
Kurt Schuster - 2005 TSX
Pewaukee, WI
02/13/06 - (28459)
"Jason and the staff were extremely helpful. We were very pleased with the timely service."
Patricia & James Pearman - 1992 Legend
Menomonee Falls, WI
02/10/06 - (28345)
"Mike was most helpful and courteous in handling everything associated with my repair. I have years of experience with shops in Delaware and Pennsylvania and consider myself a 'Certified Car Nut'. Some shops put out great work, some are neat and clean, some give courteous service and some have friendly helpful employees . . . It's very refreshing to see all these things come together in one business. I can tell everyone there is working at keeping the customer happy. Having to have bodywork because of an accident is not the most pleasant of experiences, but your employees made it as painless as possible."
Alfred Knystautas - 2006 Civic
Hartland, WI
02/10/06 - (28231)
"Everyone did a great job! I am very happy and very pleased! I already told several friends about the great service."
Tom Casey - 2003 Accord
Waukesha, WI
02/10/06 - (28391)
"Jason was very helpful. We've used your services many times and wouldn't dream of going anywhere else!"
Cari & Casey Pisarek - 2004 Focus
West Allis, WI
02/09/06 - (28358)
"Jason was very prompt and helpful - You better keep him! My car and I were well taken care of, I am very pleased."
Barbara Nuland - 2000 Intrepid
Brookfield, WI
02/06/06 - (28300)
"It was a pleasure to do business with Tim. Very pleasant repair experience and your hours are very convenient."
Brian Falk - 2003 Camry
Mukwonago, WI
02/02/06 - (28337)
"Jason was very professional and helpful. He kept me informed every step of the way. He handled all the details with my insurance company and car rental company. He made the whole process easy. The craftsmanship of my repair is excellent! I will absolutely recommend
Marshall Auto Body to all my friends. I am very pleased!"
Lorraine Waddell - 2002 Ranger
Mukwonago, WI
02/01/06 - (28161)
"I was surprised at how great my car looks! Jason was very nice and competent. Thank you for providing a rental car. Excellent service. A+!"
Sandra Stanton - 2005 Taurus
Milwaukee, WI
01/31/06 - (28232)
"Your outstanding customer service sets you a part from everyone else. I recommend everyone to Marshall Auto Body! Thank you!"
Brad Wooten - 2002 Civic
Milwaukee, WI
01/30/06 - (28271)
"The staff was excellent, courteous, and friendly. They gave me a ride home when I dropped off my car. The work on my Envoy was excellent and done in a timely way!"
James Guhl - 2003 Envoy
Elm Grove, WI
01/27/06 - (28265)
"Everyone on your staff was professional, courteous and most helpful! Outstanding service and workmanship!"
Sally Miller - 2003 Accord
Brookfield, WI
01/27/06 - (28266)
"The Marshall staff went out of their way to make sure I had a very pleasant car experience and were even nice enough to offer a rental car free of charge. Jason called my insurance company several times to insure they were handling the claim properly. I had to come to the shop on two different occasions with two separate claims and the shop was open and efficient both times. Jason was very good about updating me the status of the repair and made me feel very comfortable with the entire process. Thank you!"
Laura Culhane - 2004 Solara
Milwaukee, WI
01/23/06 - (28135/28351)
"This was our third repair at Marshall Auto Body. Great service again from Jason throughout the entire process. Our vehicles always look great when we leave. Thanks! "
Rick Ludwig - 2001 Accord
Brookfield, WI
01/24/06 - (28230)
"Everyone was very nice and helpful. You are the best repair company I have ever dealt with. Thanks so much!"
Carol Helminiak - 2002 RSX
New Berlin, WI
01/23/06 - (28182)
"Tim is extremely knowledgeable and friendly. I've used Marshall Auto Body several times and I have been satisfied with all their work."
Lindsay Cano - 2003 325XI
Milwaukee, WI
01/20/06 - (28219)
"Jason was excellent and kept in touch with updates on the progress of the work. He told us when the claims adjuster from American Family came out to look at the additional damage and handled everything. Although I did not meet the repair technician, Mike K. did outstanding work. We have had previous work done at Marshall Auto Body and have sent our friends in for repairs in the past."
Jeff Schultz - 1999 Ranger
Wauwatosa, WI
01/20/06 - (28078)
"Tim was extremely helpful with everything and made the whole repair process easier on me."
Julie Knoerr - 1998 Saab
Franklin, WI
01/18/06 - (28170)
"I thought the entire process was professional and I was impressed with the quality of work. Jason did a great gob through the entire process."
Joseph LoCoco - 2004 Accord
Shorewood, WI
01/10/06 - (28048)
"Jason was very helpful in getting my vehicle repaired. He took care of everything, even when we had to re-do the paperwork due to Hyundai's warranty. Jason did a remarkable job and is an asset to your business. Your hours were perfect - Great job everyone!"
Susan Murnane - 2004 YG350L
Helenville, WI
01/09/06 - (28118)
"The staff was extremely helpful . . . Everything from explaining the repairs (why they would take as long as they said it would) to helping me set up my car rental. My car was sparkling clean when I picked it up . . . Inside and Out! It's the little things like that which really make a difference when it comes to service. Thank you!"
Erin Satterfield - 2003 Accord
Waukesha, WI
01/05/06 - (28013)
"All were friendly & helpful. The entire experience went smoothly and the work was outstanding!"
Bill Hamilton - 2004 Grand Cherokee
Waukesha, WI
01/05/06 - (28117)
"Jason was very helpful in every way. It was a pleasure doing business with Marshall Auto Body. Thank you!"
Marilyn Kozlowski - 2004 Civic
Pewaukee, WI
01/05/06 - (28120)
"The ladies at the front desk were friendly. Tim answered all of my questions and was very cordial. I loved the cookies! The 2006 Event Calendar and extra touch-up paint were great! Thanks for cleaning my car too!"
Scott Palucki - 2005 Impala
Brookfield, WI
01/04/06 - (28088)