We are proud to serve our customers with the highest level of service in the aftermath of their auto accidents. Many of our customers are so pleased with our service that they took the time to let us know how satisfied they were with our timely repair process and convenient claims handling.
Following are some of their comments:
"Marshall Auto Body was excellent! I especially appreciated how smoothly the insurance connection was handled by Marshall's. Ryan was pleasant and professional and made sure that even the small details that I missed seeing were taken care of. Thank you for making the uncomfortable situation of our damaged car as pleasant as you did - Thank you for doing an excellent repair!"
Joel & Jennie E. - 2005 Town and Country
Eagle, WI
11/14/2008 - 35713
"I just wanted to say Ryan was very helpful and informative. I am very pleased with the work performed and the professional atmosphere. I am VERY satisfied with everything. Job well done - Thank you!"
Justin B. - 2003 F150
Sussex, WI
11/14/2008 - 35626/35668
"I interfaced with 4 or 5 folks and ALL were professional and courteous. It is refreshing that there is a business this well run and organized and that still believes in VALUE and customer service!"
Drydon EquipmentJeff W. - 2003 MDX
New Berlin, WI
11/06/2008 - 35639
"Excellent professional service. Made a very difficult situation as painless as possible!"
Jeffrey S. - 2008 MDX
Wauwatosa, WI
11/05/2008 - 35507
"Everyone was FANTASTIC. . . . Thanks!
Britt M. - 2002 Explorer
Elm Grove, WI
11/04/2008 - 35644
"Tim, Ryan, and Vince were great! Thanks for your help and service!"
Andrew F. - 2002 Camry
Elm Grove, WI
10/31/2008
- 32820 / 35567
"Ryan was very helpful and did a great job!"
Jack B. - 2007 CamryMenomonee Falls, WI
10/31/2008 - 35561
"I dealt with Tim and Ryan who were outstanding. I am a repeat customer (2nd Repair). Again, I'd rate Marshall's as a class act; My expectations were not only met but exceeded!"
Pam S. - 2006 Malibu
Waukesha, WI
10/28/2008 - 35539
"An auto accident is an unpleasant experience, but it was a pleasure working with Marshall Auto Body. My car was delivered about a week prior to the time promised. Ryan did an excellent job and kept me informed at every step of the repair. Excellent Service!"
Gralye K. - 2002 TL
Brookfield, WI
10/09/2008 - 35406
"I am very happy with Tim & Ryan, the two men who helped me. I am very happy with the service, repairs, and cost. Thanks so much!"
Veronica S. - 1993 Quest
Brookfield, Wi
10/06/2008 - 35413
"Vince was very polite and helpful! If you ever need a reference or testimonial - Call me! Great work and service!
Dennis W. - 1999 ML320
Brookfield, WI
10/03/2008 - 35380
"This was the first time I needed the service of Marshall Auto Body. The staff was courteous, attentive and sincerely engaging when I brought my vehicle in for assessment and eventual repair. I am very satisfied with the work preformed and I would highly recommend Marshall Auto Body for any repair or cosmetic services."
Rich F. - 2004 Mountaineer
Oconomowoc, WI
09/30/2008 - 35299
"Excellent staff! Everyone was pleasant, professional, and very helpful in every way! You were very helpful with the insurance. I would definitely come back - although I hope I don't have to."
Debra J. - 2005 TSX
Waukesha, WI
09/30/2008 - 35200
"Everyone at Marshall Auto Body was helpful in the process of getting my car repaired. They kept me informed throughout the process and couldn't have been more professional. I spoke with Vince initially and on several occasions throughout the repair process. He was professional and informative, as were the other Marshall employees who kept me up to speed with the repairs on my vehicle."
Dan S. - 2008 RDX
Wauwatosa, WI
09/23/2008 - 35317
"We appreciated your efforts to get the repair done on time!"
Linda & Doug N. - 2004 9-5
Mequon, WI
09/17/2008
"Everyone was fantastic! The communication was great and the car looks perfect! Thanks!"
Bert F. - 2002 TL
Mequon, WI
09/12/2008
"It is good to know the end-product (The Repair) is done well!"
Liana G. - 2005 TSX
Milwaukee, WI
08/29/2008 - 35202
"The estimate and scheduling process was excellent. All the staff are very helpful. I always recommend Marshall's to friends and family as they are honest, up front, and helpful!"
Kelly M. - 2004 Altima
Sussex, WI
08/28/2008 - 35203
"The entire staff are very professional, helpful, and kept us well informed. Your workmanship is excellent - You can't tell the car was in an accident. If we ever need body work again, Marshall Auto Body will get our business!"
Mick B. - 2008 Civic
Milwaukee, WI
08/21/2008 - 35002 / 35703
"Great job on the repair! Thanks for all the little extras!"
Joanne A. - 2005 Grand Caravan
New Berlin, WI
08/18/2008 - 35061
"They were all nice and helpful and did an excellent job!"
Charlotte V. - 2003 Taurus
Pewaukee, WI
0815/2008 -
34986
"Ryan managed the project well. He kept us informed every step of the way!"
Eva & John C. - 2003 Explorer
Hartland, WI
08/14/2008 - 34919
"Great people - All were very pleasant. I always use Marshall's and refer business. Great Service!"
Eric S. - 2002 525I
Greenfield, WI
08/14/2008 - 34951
"Your quality of work is exceptional! Your company and employees are to be commended for the great service!"
Norman S. - 1987 300ZX
Erin, WI
08/11/2008
"Everyone did a great job! Thanks and keep up the good work!"
Gordon P. - Hubertus, WI
08/08/2008 - 34979
"Always a great staff. Excellent repair and quality of work done!"
Conrad & Denise S. - 2004 Tarus
Waukesha, WI
08/04/2008 - 35000
"Everyone was polite, friendly, and professional. My car looks great! I'm very satisfied with the whole repair experience!"
Leonora C. - 2008 Corolla
Pewaukee, WI
08/04/2008 - 34947
"Your staff were very good. Tim is outstanding to work with - Very nice job!"
Michael H. - 2004 CLK 500
Waukesha, WI
07/31/2008 - 34967
"You were GREAT! Ryan took very good care of us. Again, you were GREAT - Thank you!"
Susan M. - 2006 Liberty
Helenville, WI
07/30/2008 - 34895
"Everyone was extremely courteous and helpful - All staff were very professional."
Jeff D. - 2004 Outback
Elm Grove, Wi
07/26/2008 - 34413
"I am very satisfied with the treatment received by all staff members and would not hesitate to recommend your business to anyone in need of auto body service - Many thanks!!!"
Cindy S. - 2006 Equinox
Brookfield, WI
07/22/2008 - 34933
"With our son in critical care at a distant hospital, we truly appreciate the speed and efficiency you utilized to return our car to us in just a couple of days; We sincerely thank you!"
Chris & David D. - 2006 MDXBrookfield, WI
07/16/2008 - 34781
"Your whole company is awesome. Your work is always perfect and the service can't be improved!"
Karen & Mark M. - 2003 F250Hubertus, WI
07/16/2008 - 34939
"Very pleasant, efficient, and succinct!"
Sharon H. - 2009 Camry
Waukesha, WI
07/11/2008 - 34809
"Everyone was very professional! Loved how clean your shop is!"
Jeff C. - 2008 Accord
Menomonee Falls
07/08/2008 - 34753
"Everyone was great. You guys are awesome! Nice job!:
Daniel J. - 2007 Ram 150
Waukesha, WI
07/08/2008 - 34776
"Thank you for your professional / quality work."
Christopher S. - 1996 Riviera
Waukesha, WI
07/03/2008 - 34679
"I've been there several times - Please every time!"
Lisa B. - 2003 Accord
Hartland, WI
07/02/2008 - 34699
"Everyone was very nice and helpful. I would bring another vehicle to you for repair! Good Job!"
Joyce T. - 2008 CivicBrookfield, WI
06/27/2008 - 34646
"Ryan displayed extreme, above and beyond professionalism! Marshall Auto Body is possibly the best customer service and repair shop in the USA!"
Jeff O. - 2005 TSXDousman, WI
06/27/2008 - 34680
"Everyone is Wonderful - Perfect Service!"
Marshal Rempe - 2002 Passat
Waukesha, WI
06/25/2008 - 34687
"Everything went smoothly (again)! Everyone we speak and deal with have been wonderful!"
Jake F. 2004 Supercab
Waukesha, WI
06/17/2008 - 34602
"Everyone at Marshall's were great! The repairs went smoothly and our car was delivered ahead of time!"
Scott & Elizabeth H. - 2004 Accord
Brookfield, WI
06/13/2008 - 34495
"Your suggestion for the appearance allowance was very helpful and appreciated!"
Ronald & Regina A. - 2002 Q45
Brookfield, WI
06/12/2008 - 34634
"Marshall's were wonderful and everyone was great! I will be back - My car looks great!
Janice D. - 2004 TSX
Oconomowoc, WI
06/12/2008 - 34579
"My car was delivered ahead of schedule - Thanks!"
Glen S. - 2000 CRV
South Milwaukee, WI
06/02/2008 - 34466
"The entire staff is very courteous and helpful. Tim was our initial contact and provided exceptional advice and knowledge to us about the process from start to finish. I was able to pick-up and drop off my rental at your facility and just being open until 6:00PM was very convenient. Overall, great service, pleasant experience. Very good with warranty work and working with vendor(s/insurance company to resolve customer issues."
Sherry M. - 2002 RSX
Muskego, WI
05/30/2008
"The staff was courteous and competent. Everyone concerned were very helpful and professional. The repairs was very well done - Couldn't tell it from the rest of the car - Well done!"
William F. - 2005 RL
Glendale, WI
05/30/2008 - 34514
"Great service on a deadline!"
James & Brenda H. - 32002 Accord
Hebron, IA
05/30/2008 - 34612
"Knowledge of Insurance Companies is a plus at Marshall's! The repairs look great! Tim is professional and through and Ryan kept us up to date on the repairs. I appreciate the extra service of pulling my car in to go over the repairs at delivery!"
David B. - 1999 Integra
Waukesha, WI
05/23/2008 - 34553
"Exceptional Service! The entire transaction went well!"
Robert L. - 2001 Cavalier
Waukesha, WI
05/23/2008 - 34444
"Very customer service oriented! Everything was handled smoothly with the insurance company and Vince was especially empathetic!"
Loretta B. - 2001 Accord
Pewaukee, Wi
05/19/2008 - 34168
"Helpful and Professional! You guys are a class act! The chocolate chip cookies also make you guys the 'Midwest Express' of the Auto Body industry!"
Paula S. - 2003 Eclipse
Waukesha, WI
05/13/2008 - 34404
"Best Auto Body Shop I have dealt with! The Jeff Hansen Insurance agency and Marshall's worked great together. Ryan & Vince did an awesome job and my vehicles were delivered earlier than scheduled. Always' helpful - I will come back (if needed)!!"
Brooks F. - 1998 Tahoe & 2004 Camry
Brookfield, WI
04/31/2008 - 34087/34141
"As usual, Tim is a top notch professional. I am very pleased that they called several times to keep me updated on the repairs."
Roger P. - 1999 Cirrus
Wauwatosa, WI
04/30/2008 - 34343
"I would most definitely recommend Marshall Auto Body!"
Russ Darrow, III - 2007 Camry Hybrid
04/25/2008 - 34299
"Everything worked out great! There were no hang-ups. Marshall's are efficient, friendly, and on-time!"
Brian H. - 2003 Aztek
Pewaukee, WI
04/28/2008 - 34173
"Speedy, efficient, polite, and personable! Marshall's has a terrific flow program! The booking appointment system works well. The whole team is so terrific - I wish service experiences like this happened elsewhere. You are a model company!"
Virginia R. - 2001 Quattro
New Berlin, WI
04/25/2008 - 33865
"This is the second time we have used Marshall Auto Body for 'Deer Damage' - We would go back to you even though the 'Deer' was not insured! Thank you for cleaning the inside of our car. Overall - Nice job and we appreciated the cookies!"
Fred K. - 2004 Taurus
Sussex, WI
04/23/2008 - 34210
"Other than having to pay, the process was great! :-) I dropped my keys in the night drop box and everything went smooth with the insurance company. Vince was helpful to me both on the phone and in person.
Donna S. - 2003 Windstar
Waukesha, WI
04/23/2008 - 34216
"Great service and timely work! Front desk personnel are very courteous and the company interface was great!
Ben G. - 2007 Sienna
Dousman, WI
04/23/2008 - 34032
"Marshall Auto Body is easy to work with. Staff is friendly and responsive."
Environmental Systems - 2006 E350
Waukesha, WI
04/21/2008 - 34209
"I would most definitely recommend Marshall Auto Body!"
Russ Darrow, III - 2007 Camry Hybrid
04/25/2008 - 34299
"As always, Tim went out of his way to ensure customer satisfaction!"
Sarah C. - 2007 Scion
Milwaukee, WI
04/15/2008 - 34198
"Everyone was pleasant to work with. Excellent job on the repair! - Excellent customer service!"
James D. - 2001 Elantra
Waukesha, WI
04/07/2008 - 34014
"Exceptional customer service. This is my 3rd body repair here. Marshall's are organized with a clean business area."
Sherry E. - 2004 Camry
North Prarie, WI
04/14/2008 - 33973
"First Class Operation & Work!"
Charlie K. - 2003 TL
Elm Grove, WI
04/04/2008 - 34318
"Everyone was friendly, knowledgeable, and helpful! I will gladly recommend Marshall Auto Body's superior service. They're the BEST!"
Mary R. - 1998 Windstar
Waukesha, WI
04/04/2008 - 34066
"Thank you for the beautiful jobs done on our 4-Runner & Explorer. It was a pleasure working with
Marshall Auto Body."
Cynthia & Martin R. - 2000 4-Runner & 2004 Explorer
West Allis, WI
03/25/2008 - 33851/33852
"All was perfect! All that I dealt with were very courteous. Keep up the good work you are doing!"
Sena O. - 2006 Pilot
Brookfield, WI
03/27/2008 - 33928
"Tim and the team work hard to please the customer. You did an outstanding job and the repairs look better than new!"
Conrad & Denise S. - 2004 Taurus
Waukesha, WI
03/19/2008 - 34008
"Ryan was always informative and pleasant to deal with. I am very happy with the repair results. Not only was my car delivered on time, it was visibly repaired satisfactorily in every way! I will go back to Marshall's again in the future for any collision damage."
Lance M. - 2002 Accord LX
Waukesha, WI
03/18/2008 - 33874
"Everyone I spoke with was friendly! The extras that were done are appreciated and the cookies were delicious!"
Jeff W. - 1996 Ciera
West Allis, WI
03/18/2008 - 34077
"No Games! ~ Good Service! ~ Great Job!"
Laura S. - 2007 TL
Pewaukee, WI
03/10/2008 - 34056
"Thank you for making a difficult situation easier to deal with and by delivering my vehicle earlier than promised. Ryan, Brenda, & Vince were fantastic! -- Give them a raise! "
Dr. S - 2006 Town & Country
Wauwatosa, WI
03/06/2008 - 33971
"Thanks for really GREAT SERVICE!"
Terry & Lynette G. - 2001 Camry
Hartland, WI
03/04/2008 - 34050
"You did a great job! All the staff personal involved in the repair were great and my car was complete about a week early - Thanks!"
Ronald C. - 2001 Eclipse
Sussex, WI
02/29/2008 - 33859
"Tim & Ryan were great! - They kept me updated about the status of our repairs."
Jere & Linda T. - 2001 TL
Wauwatosa, WI
02/21/2008 - 33726
"Ross was very kind and helpful -:) I want to thank you for all your hard work and kindness."
Cheri L. - 2004 Vibe
Jefferson, WI
02/18/2008 - 33278
"I was very please with the repairs and the attention to details."
Carmen B. - 2000 Celica
Brookfield, Wi
02/14/2008 - 33708
"Knowledgeable staff! Kept in touch with the status of my repairs. Vince is excellent - Hope I don't see him again soon!"
Mark M. - 2001 Cherokee
Brookfield, WI
01/23/2008 - 33494
"It was nice to get updates on the progress of my car repairs."
Brian L. - 2006 325I
Milwaukee, WI
01/23/2008 - 33469
"Both Vince and Brenda were very good dealing with me when I brought in my car! The frequent calls with status updates were great! The commitment to resolve was good! There were a few paint nibs that had to be removed."
Scott J. - 2006 TL
Waukesha, WI
01/23/2008 - 33658/33795
"They were very efficient, pleasant, and always helpful! Your hours worked well for me and I loved the clean truck and the cookies when I picked-up. Nice touch!"
Susan F. - 1999 Ram 150/1500
Waukesha, WI
01/31/2008 - 33789
"Brenda rocks! She got the repairs done sooner and our car was delivered ahead of time."
Larry & Claudia R. - 2004 MDX
Brookfield, WI
01/14/2008 - 33668
"Excellent, personnel service. Tim and Nick were very helpful. Thanks for the cookies."
Jeff & Patti M. - 2002 Odyssey
Waukesha, WI
01/14/2008 - 3363
"You went above and beyond to make the repair pleasant and easier for me. Everyone I came in contact with was outstanding! I am thoroughly impressed with your repair shop. It is run like a well oiled machine."
Nancy M. - 33526
Waukesha, WI
01/09/2008 - 33526
"Your customer service was outstanding as Vince was extremely helpful. You make a stressful situation so much easier to handle. Thank you so much!"
Brian H. - 2002 RSX
Cudahy, WI
01/05/2008 - 33562
"I received full service and everyone there was great! Marshall's has excellent service and professional people. My truck looks great!"
Robert M. - 2004 Ram 1500
Pewaukee, WI
01/04/2008 - 33506