What is Lean or Lean Production Facility?

A “lean production facility," a single piece flow process based on the Toyota Production System. Leancontinuously improves the overall collision repair, claims handling experience for all stakeholders by applying ‘Toyota Production System’ principles to shortening down time, reducing cost, and eliminating rework.

"Lean production is not just a collection of good tools like 'repair blueprinting' or 'team work'.  It is a major cultural change that demands all the commitment and energy an organization has in order to be successful."

Lean involves keeping the product (vehicle) busy, not the people. 

By completing each step in the process error free, an uninterrupted “flow” is maintained. Our Process Management is built upon the fundamentals of Lean Manufacturing where everything happens in the ‘Right Place’ at the ‘Right Time’.

More information about 'Lean Manufacturing' is available at Wikipedia